Privacy Policy

Ludoani (the "Site") respects user privacy and handles personal data in accordance with applicable laws and operational necessity. This policy explains what data we collect, why we collect it, and how it is used.

1. Data We Collect

The Site minimizes data collection and processes only necessary fields for operation:

  • Admin account data: admin ID and password hash (for service management).
  • Inquiry form data: nickname (optional), reply email, inquiry category, message body, language, and IP address.
  • Technical/session data: theme preference cookie, language cookie, and admin session cookie.
  • Advertising-related data: third-party ad cookies (e.g., Google AdSense), subject to partner policy.

2. Purposes of Processing

  • Operate and maintain Site features and content management.
  • Receive inquiries, review requests, and provide responses when applicable.
  • Prevent abuse, spam, repeated malicious inquiries, and security incidents (including inquiry IP blocking when necessary).
  • Provide language/theme preferences and improve usability.

3. Retention Period

Collected data is retained only as needed for the stated purposes and operational/legal requirements. Inquiry records and related IP data may be retained for abuse prevention and audit purposes.

4. Third-Party Sharing

The Site does not sell user data. Data may be disclosed only when legally required (e.g., lawful government request, legal obligation, or rights protection).

5. Cookies and Personalized Ads

The Site may display ads provided by third parties such as Google. These providers may use cookies for ad personalization and measurement. Users can manage ad preferences at Google Ad Settings and opt-out programs listed at aboutads.info/choices.

6. User Rights

Users may request review, correction, or deletion of submitted inquiry information to the extent technically and legally feasible. Contact requests may require verification.

7. Security Measures

The Site applies reasonable administrative and technical safeguards, including access control for admin pages and hashed password storage for administrator credentials.

8. Policy Updates

This policy may be updated when service scope, law, or operational needs change. Updated versions become effective upon posting on this page.

Effective date: July 1, 2025